What if I need assistance with my room or booking? Can I call someone or go down to reception?

Answer

Of course! We’re here to help, so simply call our office on 07 55269213 or visit us at guest reception at Suite 12, Level 1 (above Infinity), Chevron Renaissance Shopping Centre, 3240 Surfers Paradise Boulevard, Surfers Paradise.

More Questions

• Are there spare pillows and blankets in the apartment?
• Can we order room service from the hotel restaurants?
• What time do the hotel facilities open and close?
• If we book with you are we able to use the hotel’s resort facilities?
• What if I need assistance with my room or booking? Can I call someone or go down to reception?
• What do we do if we need any assistance when we have checked in to our apartment?
• What do we do if we need assistance after hours?
• Can we get our apartment cleaned daily?
• Are there cooking facilities in the apartment?
• Is there a laundry in the apartment?
• Do you provide beach towels?
• Are the apartments cleaned daily?